Volunteer Resource Sheet

This is a one-page compilation of important things for volunteers on Watch Duty.

Emergency Contact List

Contact these people for these types of emergencies:

• Building/Facility: Alex Nunn 603-988-5798
• Membership/Billing: Alex Nunn 603-988-5798
• Board/Press: Tricia Mansfield 978-376-9425
• Other: Alex Nunn 603-988-5798

Watching the shop:

• Unlock Classroom door when you arrive.
• Ensure ALL DOORS are locked up at 8pm. Refer to Unstaffed Days page on Member Wiki for reference.
• When locking up, check all garage doors, classroom door, and electronics lab door.
• If any non-Maker’s Guild members are still around at 8pm, tell them to pack it up.
• Remind people to keep the shop cleaner than they found it.

Closing up the shop

• Turn off all lights. Lock all garage doors and regular doors. Close the valve on the Air Compressor
  • See Unstaffed Days for locations and map of locks, lights, and other safety items
• Check valves on tanks in Metal Shop, ensure they are closed. There should be cylinders attached to all of the MIG Welders, and the Oxygen and Acetylene tanks on the torch cart.

Tracking important things:

things will likely come up in my absence that I would normally write down to deal with later if it could not be addressed then. Please record them through forms available on the Member Wiki:

• Needed supplies/consumables - Purchase Request Form
• Machine down for repair or acting funny Maintenance Request Form
• Incidents like messes left behind, conflicts, etc Issue Reporting Form
• Inquiries about membership, classes, etc send to info@portcitymakerspace.com
• Anything else can be sent via email to alex@portcitymakerspace.com

Handling visitors:

• If someone is available, visitors can be offered a tour, where a volunteer will show them around the shops and answer questions about membership, getting started, classes, and so on.
• BEFORE GIVING A TOUR: Visitors must sign a Safety Waiver, located in a folder on the front desk.
• If no one is available to give a tour, talk to the visitor briefly to let them know how they can get involved and refer them to the website for the sign-up process and scheduling time for a safety checkout.

Members with questions about membership/storage:

• there are a few simple scenarios to deal with
• Member wanting to turn off membership - they can do this through the website - View Account page.
• Member forgetting password for their account - they can use Password recovery link on the website
• Member wanting storage - for Shelf and Locker spaces, if there’s a sign that says its open they can pay for it through the Project Storage page. For Floor Space, this will need to be handled by either Peter or Alex.

Signing up new members:

• Direct people to register for the next Tour and Orientation through our website
• Let them know the membership options, discounts, and other info available on the Membership Page
• Connect them to the appropriate person to schedule a Safety Checkout for the shop they want to use.
• Wood Shop - Jeff Halldorson - jeffhalldorson42@gmail.com
• Auto Shop - Alex Nunn - alex@portcitymakerspace.com
• Note: They may have to wait until the new year to schedule a safety checkout.
• They can sign up through the website on one of the shop computers (use an Incognito browser window or make sure they log out of their account after!)
• If they want to pay manually (not through paypal) they can write a check. There is a deposit box under the Manager’s desk in the Classroom.

Garbage on Sundays:

• Sunday night, garbage and recycling gets put out on the curb. Any full bags should be taken out and replaced (new bags on cart near bathroom)
• During the week full bags are put outside next to the trash bins by the fence.

Phone calls:

• Answer the phone if it rings and respond to inquiries. There will also be a voicemail set up to inform people of our holiday hours.
• Take notes on the call and email details to Alex or another relevant person.

Emails:

• The contact form on the website leads to the Info@portcitymakerspace email. Some volunteers will be given access to this inbox so they may respond to inquiries.

Emergency Procedures

Water issues:

• In the event a pipe bursts or otherwise water needs to be shut off, use these shutoffs:
  • Hot Water - CNC Room
  • Cold/Main Water - Behind grey curtain in Textiles Lab
• Roof Leaks
  • Report it to Tricia. She can contact the Landlord and inform him of the leak.
  • Mitigate the damage by moving items out of the wet area, covering with a plastic tarp, or setting on top of scrap wood. Use your judgement to determine which is appropriate.
  • If you know who the items belong to that have gotten wet or damaged, contact the member to inform them they have been exposed to rain and the items were moved or covered. Otherwise take a photo and email it to Tricia and Alex.
• Flooding
  • Report it to Tricia. She can contact the Landlord and inform him of the leak.
  • Mitigate the damage by moving items out of the wet area that may be damaged.
  • The most common areas to flood are in the Classroom towards the middle of the room, and in the back Storage area along the wall with the wooden studio structures.
  • If you know who the items belong to that have gotten wet or damaged, contact the member to inform them they have been exposed to rain and the items were moved or covered. Otherwise take a photo and email it to Tricia and Alex.

Electrical Issues:

• If a breaker is tripped due to an issue with a tool, or too many tools on a circuit, check the breaker panels:
  • Main Panel: Located in Wood Shop 2. Supplies all power, with many individual breakers for outlets in Wood Shop, Metal Shop, Classroom, and Electronics Lab.
  • Sub-Panel 1: Located in the bay with the car lift. Normally locked out and only accessible to those that have safety clearance to use the Auto Lift. Mainly supplies Auto and Bike Shop and a portion of the Storage Area.
  • Sub-Panel 2: End of hall in Maker Village. Mainly supplies Maker Village and Textiles Lab.